Office Administrator
Meryl Brandwein Nutrition is a busy and thriving nutrition practice located in South Florida who is seeking a sharp, talented overachiever to join our growing practice.
If you are passionate about living a healthy way of life and know how to share that passion, we invite you to join us as we educate, connect and deliver exceptional nutritional and healthy lifestyle services.
Position: Office Administrator (25 hours/week – Monday-Friday)
Reports To: Meryl Brandwein
Job Summary: Responsible for answering phone, scheduling, checking in and out patients, maintaining supplement inventory, general office administration
Essential Skills and Abilities:
Excellent patient service and communication skills, demonstrates concerns for patient’s problems, ability to manage multiple tasks simultaneously, good problem solving skills, able to work as a team member, well-organized with attention to detail, treats patients and co-workers with respect and most of all has a positive attitude and able to adapt in a thriving, highly energetic nutrition office.
Administrative Responsibilities
- Answer phones, book patient appointments and confirm upcoming appointments in a pleasant and professional manner
- Pick-up daily voicemail messages and respond to potential new patient inquiries
- Maintain, update and follow-up on all patient testing and documenting in the Test Log
- Update passwords and manage secure storage
- Maintain the office computer data base
- Keep track of all printed materials, order when needed and stocked where appropriate (backroom/Meryl’s desk)
- File charts and paperwork as needed
- Sort and distribute mail
- Daily & weekly touch-base meetings with Meryl and Nikki to recap and prioritize tasks
- Communicate & report concerns and deficiencies of internal office procedures and provide viable solutions that may result in positive changes
Supplement Management
- Conduct weekly supplement inventory
- Place weekly supplement orders with vendors
- Create Purchase Orders in Quickbooks
- Receive and verify shipments in Quickbooks
- Stock supplements accordingly
- Fulfill daily patient supplement orders via phone, email and walk-in
- Process payment to vendors
- Pull reports as needed
Skills & Qualifications
- Ability to prioritize patients’ needs, daily events, phone calls, emails during the day
- Pleasant phone manner & able to respond quickly when dealing with patients
- Superior organizational skills
- Knowledge of computer programs, specifically Word, Excel, Booker and Quickbooks
- Spanish Speaking is a plus
- Degree in Business Administration or Marketing a plus
